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Frequently Asked Questions
For all the bus excursions from Amsterdam you need to exchange your e-ticket at our shop at De Ruijterkade 34A at Amsterdam Central Station. You can find information concerning check-in time on the product page.
Please make sure to wait 30-45 minutes, and always check your SPAM folder. If the tickets did not arrive please send an email to hello@toursandtickets.nl. If you need the tickets directly because you are pressed for time to make your timeslot, you can always call us at +31(0)20-4204000.
We kindly advise you to try to make the purchase using a different browser. If that does not work, please try to use a different payment method. If there are other issues or you need more information, please send us an email to hello@toursandtickets.nl, including which product you are trying to buy and which payment method you tried.
Tours & Tickets, grew to adulthood in Amsterdam, with over 35 years of experience as a tour operator and guide to visitors of the city. Now it is time to expend beyond the capital of the Netherlands to some other amazing and not to miss European cities.
We are here to take you on the best excursions and visit the best attractions in Amsterdam, Berlin, Copenhagen, Rotterdam and Stockholm. We offer various tickets for museums, attractions and all kinds of boat tours. We also offer an exclusive range of combination deals to offer our guests the best discounts.